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SATURDAY, AUGUST 7, 2021
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How to Watch a Virtual Film 2021

HOW TO WATCH A VIRTUAL FILM

What are the system requirements?

You can watch content on PCs running Windows 7+, and Intel-based Macs running OSX 10.12+. You can also watch films on Android tablets and phones using Chrome, and on iPhones and iPads using Safari.

Do I need to download an app to watch?

No, you do not need to download and install and app to watch. We do not offer films on Apple TV app or Roku.

What are the requirements for Windows computers?

Windows 7, Windows 8.1 or Windows 10

Supported browsers: Google Chrome, Firefox, Microsoft Edge, Opera. We recommend using the latest version of your browser. Internet Explorer is not supported.

What are the requirements for Mac computers?

Mac OSX 10.12 or later

Supported browsers: Google Chrome, Firefox, Safari, or Opera. We recommend using the latest version of your browser.

Can I watch content on my iPhone/iPad?

Yes, you can watch content using Safari on iOS 11.2 or later. Please note that you must have “Screen Mirroring” turned off for content to play.

Can I watch content on my Android Device?

Yes, you can watch content using Chrome on Android 6.0 or later.

Can I Chromecast content?

You can Chromecast from a Chrome web browser on PC and Mac computers as well as Android devices by selecting the cast button in the bottom right-hand side of the player.

Here is a link to a You Tube video for Google Cast also known as Chromecast https://www.youtube.com/watch?v=AFzmLg0zWgU

Can I AirPlay to my AppleTV?

You can AirPlay from most browsers if you have Apple TV by selecting the cast button on the bottom right-hand side of the player.

Here is a link to a video for airplay and Apple TV.

https://www.theverge.com/21248047/airplay-apple-tv-how-to-stream- iphone-macbook-watch-video

You can also connect your device directly to your TV with an HDMI cable.

What happens if I forget my password?

Use the password reset option on the login page to reset your password. You will need access to the e-mail address you use to log in. Remember: Your login for the CineSend virtual festival platform is the same as your login for Elevent.

Why does video playback stall or not play smoothly?

The streaming service uses adaptive bitrate streaming, which means the streaming quality will automatically adjust based on your internet speed. If your internet connection is weak or inconsistent, you may experience problems during playback. If you’re on wifi, try moving closer to your router.